1. Introduction
These terms and conditions govern the use of the self-storage services provided by Lock Safe Storage Ltd, located at Endon Road, Norton, Stoke-on-Trent, ST6 8NA. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.
2. Service Availability
Our self-storage facilities are available for move-ins from Monday to Saturday, between 9:00 am and 5:00 pm.
Lock Safe Storage Ltd reserves the right to modify or discontinue services at any time without prior notice.
3. Booking and Payment
To secure a storage unit, a booking must be made via our website or in person during operational hours.
All payments must be made in advance. Prices are subject to change; however, existing customers will be notified in advance of any price changes.
4. Cancellations
Cancellations require a minimum of 30 days’ notice and must be made online by completing the cancellation form provided on our website.
Failure to provide the required notice may result in charges equivalent to one month’s storage fees.
5. Insurance
Lock Safe Storage Ltd does not provide insurance for the items stored within our facilities. Customers are strongly advised to obtain their own insurance coverage for their stored belongings.
6. Customer Responsibilities
Customers are responsible for the items stored in their units and for ensuring that the unit is locked when not in use.
Customers must not store any illegal, hazardous, or perishable items within their storage unit.
Lock Safe Storage Ltd reserves the right to inspect storage units for compliance with these terms.
7. Limitation of Liability
Lock Safe Storage Ltd is not liable for any loss, damage, or theft of items stored in our facilities, unless such loss or damage is caused by the negligence of Lock Safe Storage Ltd.
8. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Amendments
Lock Safe Storage Ltd reserves the right to amend these terms and conditions at any time. Customers will be notified of significant changes via our website.
10. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Lock Safe Storage Ltd
Endon Road
Norton
Stoke-on-Trent
ST6 8NA
Email: [email protected]
Phone: 01782 123 123
