Cancellations

We’re sad to see you go…

But let’s make this easy for all of us. Moving out and cancelling your Lock Safe Storage subscription is easy. First, cancel your subscription in your account (here’s the link). There’s a 30-day notice period, so feel free to use the storage for as long as your subscription is running. 

Once you’ve cancelled over on your account, fill out our ‘move-out’ form, one of our representatives will meet you to check your move out, the unit and refund your security deposit

Move-out Form

How Does it Work?

Book
Online

Configure your storage unit online and choose to add extra access devices

Pay
Online

Securely checkout online, making sure to complete all your details (ID Required)

Receive
Code

After we complete ID verification we’ll send you a SMS with the gate access code & unit number

Monthly
Billing

Our software will automatically take payment on the 1st of each month cancellation is easy in your account

Lock Safe Storage, Stoke-on-Trent Self Storage Facility