What is the storage deposit?
We charge a refundable deposit of £50.00. This deposit will [...]
Why do you require ID?
We require ID verification to enhance the security of our [...]
What is your cancellation policy?
Cancellations can be easily managed through your online account. Please [...]
How does monthly billing work?
Our software will automatically process payments on the 1st of [...]
Where is your storage facility located?
Our facility is conveniently located in Stoke-on-Trent, making it an [...]
How secure is your storage facility?
Our storage facility is equipped with advanced security measures, including [...]
Can I access my storage unit at any time?
Yes! Our facility offers 24/7 access, allowing you to reach [...]
What if I need to change my booking?
If you need to make changes to your booking, you [...]
How will I receive my access code?
After completing your ID verification, we will send you an [...]
What payment methods do you accept?
We accept secure online payments. Please ensure that you complete [...]
